Here's a list of portable toilet Frequently Asked Questions

We try to anticipate questions you might have about our services.

We try to anticipate all the questions you might have and provide the answers.

Firstly, a few points to consider before hiring our portable toilets.

  • We need to ensure there is adequate space to maneuver the portable toilet.

  • Think about the placement of the toilets, is it suitable for your guests?

  • Please bear in mind that our toilets rely on natural lighting.

1.  What is included in my price for toilet hire?

  • Delivery, waste disposal, and collection - 24-hour service.

  • Set up and full onsite testing of the toilets before leaving.

  • The toilets will be stocked with all consumables for the length of hire.

  • We operate an emergency service and can respond quickly to any problems

  • Door locks for your safety and security

2. Delivery, unloading, and collection - What happens?

We will deliver to you on the day at the time specified. If for any unfortunate incident, we are late, our driver will call you and be contactable at all times. One of our team will discuss with you during your first discussion the location of the toilets to ensure we have enough room for our vehicles. Our professional, efficient team will do it all for you, from delivery, unloading, waste disposal, and collection.

3. Do we service the toilets when on-site?

  • Your toilets will be delivered in a perfectly clean condition.

  • Hire for less than a week, we will not be responsible for servicing the toilets.

  • If hiring for more than a week, we will visit, service-empty, and restock the toilets every week.

4. What if there is a problem with the toilet once on site?

We offer an emergency service, which means we are contactable 24/7 to assist if a problem does arise.

5. Toilet and Shower Dimensions

We ensure that you have all the information when booking your portable toilets, including toilet and shower dimensions.

6. What happens to waste in the toilets?

All waste is contained within each toilet unit, collected at the end of your event, and taken to a waste disposal site.

7. Can I move the toilet myself?

For health and safety reasons, you should not try to move the toilets yourself. If you need to move one, you can contact our team to discuss it.

8. What happens if there is a problem with the toilet after it has been delivered?

Simply, give our friendly team a call at the office.

9. I need a toilet urgently. Can you help?

Our Team is available to answer your call 24 hours a day, 7 days a week. You can be assured of a quick response if you need to hire a toilet in an emergency.

10. Will I need to have a mains water supply for the portable toilet?

No. Unless you specifically require this, all of our toilets are self-contained and suitable for remote locations.

11. Can I have a toilet lifted into a tight space or basement?

Yes, we have a HIAB that can lift the toilet into your required space.

If you have further questions, call us at 020 8594 3673, and our team will assist.